How we handle your information

Last updated: October 2026

This policy explains how Intensestory Concrete collects, uses and shares information when you visit intensestory.property, use the site's phone number or submit a form. In this policy, "we" and "us" mean Intensestory Concrete. This document is a general template and does not provide legal advice.

Details you provide and site activity

When you contact us by phone or form, we may collect your name, phone number, email address, location and details about your concrete project. These are details you choose to give us when asking about a new driveway or patio.

Some information may also be collected automatically. This includes your IP address, browser, device type, pages visited and visit times. Calls through the site's number may be tracked and, in some cases, recorded for quality and billing purposes.

What we use information for

We use the information collected to:

• Connect you with an independent concrete provider serving your area
• Give that provider your project details so they can contact you
• Answer questions and respond to messages
• Learn how visitors use the website and phone lines
• Make improvements to the site and referral service
• Meet legal requirements and help prevent fraud or misuse

Who may receive your details

Intensestory Concrete is a referral service. When you request help, we share your contact and project details with one or more independent providers or marketing partners so they can follow up. These businesses are separate from Intensestory Concrete and have their own privacy practices.

Information may also go to businesses that support our website and phone system. These can include hosting, analytics and call-tracking services. We may disclose information when required by law or when needed to protect our rights.

We do not sell personal information in exchange for cash. However, certain state laws treat sharing information with marketing partners as a sale or sharing. You may have an opt-out right where those laws apply.

Cookies and visitor activity

Cookies and similar tools may help us understand how the site is used. You can adjust cookie controls in your browser. Some website features may work differently if you block cookies.

Requests about your information

Your state may give you rights to access, correct or delete personal information, or to stop certain sharing. Email contact@intensestory.property to make a request. We may first need to verify your identity.

Protection and storage periods

We use reasonable measures to protect information. No storage system or method of sending data is completely secure. We retain information only as long as needed for the purposes described here or as required by law.

Information about children

The site is not intended for children younger than 13. We do not knowingly collect personal information from children under that age.

Policy revisions

We may update this policy periodically. The date at the beginning shows the latest revision.

Privacy questions

Send questions about this policy to contact@intensestory.property.